Users are able to remove payment cards from their accounts. Please follow the below steps to remove a payment card.
Logged in as a user:
- Go to My Account and select the right hand side icon for 'delete payment card'. If the payment card you wish to delete is in the dropdown, please select this card and it will be removed from your account.
If the payment card you wish to delete is not in the dropdown, this is due to it being associated with an active permit, to remove this card you will need to follow the below steps:
- Add the new card you wish to be used via my account 'Add payment card'.
- Go to 'My Permits' and open the issued permit and click edit.
- You will need to select the new card you wish to use from the dropdown in 'Transactions'.
- Once you have selected the new card on the top right, please select 'update permit'.
- The permit will now be associated with the new card and you can go back into 'My account' and select 'delete payment card' for the card you wish to remove.