To upgrade a Permit User to have the Permit Administration privilege a helpdesk ticket must be raised.   

When raising a helpdesk issue for this, please ensure the below information is provided:


  1. Which portal is this for?
  2. What is the email address of the user who needs the change?
  3. What role(s) do they need?


NOTE: Prior to raising the helpdesk ticket the user must of registered on the relevant permit portal.