In order to add new users/enforcers to Pocket Control, administrators must first ensure that they have the required access to Mobility Workspace. If you do not, or if you are unsure, please raise a ticket with our helpdesk and we can ensure that you have what is needed.
Assuming you have the necessary access, you must then follow the below steps:
1. Log in to Mobility Workspace through your browser.
2. Once logged in, click on 'Users'.
3. Click on 'New user / employee'.
4. Fill in the fields as required, ensuring the department/contract is correct and that both their 'Number' & 'Username' is unique.
5. Click on 'Save'.
Once that is done the user will have been created. If you need a user to have access to more than one department/contract then you can, from the users list, click on the newly created user and edit them. From this page you should then do the following:
1. Ensure that you can see the 'Extra departments' section. You can enable this by in the top right clicking on the dropdown and selecting 'Extra departments' followed by 'Show'.
2. Then you can drag across the required departments/contracts from 'Available' to 'Selected'.
3. Once done finalise by clicking on 'Save'.