For any new Users please ensure that they have registered in WMC first before adding them, otherwise an error will occur on step 6. below.  Steps below are only applicable if you are a User with "admin" role.

  1. Login to the Workforce Management Console (WMC) in your browser.
  2. Ensure you have selected the relevant group/contract from the drop-down.
  3. Click on 'Users'.
  4. Click on the '+' symbol to add a new user.
  5. Enter in the email address for the User you wish to add.
  6. Click 'Add'.


If the new User requires more than read-only view, then assign then the "admin" role.