Refreshing base data will usually need to be done whenever an existing enforcement user has a new site/contract enabled for them on Pocket CONTROL. The steps on how to do this on a handheld can be seen below:


  1. Log into Pocket CONTROL.
  2. Click on the 'three dots' symbol in the top right corner.
  3. Select 'Base data'.
  4. Click on the refresh symbol seen at the top.


Once this has been done the new site/contract should appear correctly when selecting a site.