All Users with "admin" role have the ability to do this for their groups/contracts and handheld App users (Workers). Steps on how this can be done are seen below:


  1. Go to the Workforce Management Console (WMC) in your browser.
  2. Ensure you have selected the relevant group/contract from the drop-down list.
  3. Click on 'Workers'.
  4. Select the Worker you wish to change the password for.
  5. Click on the 'Edit' button seen on the right hand side.
  6. Update the 'Password' & 'Repeat password' fields as desired.
  7. Click 'Save'.


NOTE: Individual Workers are strongly encouraged to update and set their own passwords following a reset.  This can be completed through the App.